Análise da qualidade do relacionamento interpessoal entre enfermeiros e familiares do paciente em unidade de terapia intensiva
DOI:
https://doi.org/10.22579/27448592.1209Palavras-chave:
Relações Interpessoais;, Enfermeiras e Enfermeiros;, Unidades de Terapia Intensiva;, Avaliação das Necessidades.Resumo
Introdução: As unidades de terapia intensiva envolvem o desenvolvimento de processos interpessoais harmoniosos, principalmente com a família do paciente, devido à sua situação de vulnerabilidade e incerteza. Para isso, é fundamental ter um diagnóstico situacional que reconheça as necessidades dos profissionais de enfermagem e familiares, e desta forma orientar ações integrais que promovam relacionamentos saudáveis. Objetivo: Descrever a qualidade das relações interpessoais entre profissionais de enfermagem e familiares de pacientes em unidades de terapia intensiva (UTI) adulto. Materiais e métodos: Estudo correlacional descritivo quantitativo realizado entre abril e setembro de 2024 na cidade de Bogotá. Foram aplicadas duas escalas válidas e confiáveis (NERF-UCI e VRIEF-UCI), a primeira a 31 profissionais de enfermagem e a segunda a 51 familiares, permitindo mensurar as necessidades relacionais de cada um. A análise foi realizada por meio de estatística descritiva e correlacional com o software SPSS v.25. Resultados: Os profissionais de enfermagem reconheceram a falta de formação (64,5%), a falta de reconhecimento da complexidade da função de enfermagem (54,8%) e a falta de tempo (48,4%) como necessidades menos satisfeitas. Por outro lado, os familiares identificaram como necessidades menos satisfeitas as de receber orientação emocional e/ou espiritual (84,3%), receber informações sobre a tecnologia utilizada (74,5%) e a explicação do desconforto ou efeitos colaterais dos procedimentos realizados (70,6%). Por outro lado, foram encontradas correlações significativas entre as necessidades dos profissionais de enfermagem e as necessidades dos familiares (R≥0,364 sig. ≥0,003). Conclusões: O presente estudo permitiu reconhecer que a qualidade das relações interpessoais em geral é boa, porém, existem necessidades insatisfeitas que podem desencadear conflitos, por isso devem ser abordadas de forma abrangente.
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Direitos autorais (c) 2025 Jaime Alberto Ramírez-Niño, Ruth Jannett Zamora-Valencia, Alexandra Rodríguez-Gutiérrez, David Santos-Yate, Angie Paola Castro, Jorge Iván Castellanos-López, Arley David Forero-Castellanos
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